We understand that unexpected circumstances sometimes arise after placing your order. As orders are processed very quickly, sometimes within an hour of submitting, be sure to let us know ASAP if you need to cancel your order. Please fill out our cancellation request form. This will put an immediate hold on your order and a member of our order processing team will contact you regarding the cancellation.
All cancellations are subject to a 5% cancellation fee ($5 min). Custom products (Print, Custom Cutting or Laser Cutting) cannot be canceled or returned if they have already been made.
Orders that are on the shipping belt or have shipped, cannot be canceled. Click here for our full policy.
Important Notice!
As of February 26, 2024, we will no longer be able to process Order Changes. All "order changes" will be treated as Cancellation Requests & Reorders. Our standard Cancellation Policies will apply. We do have great news to add - reordering past orders is as simple as clicking a button, even for customized products with uploaded files! One button will add any past orders to your shopping cart. Reach out to us with any questions, we are happy to help!
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