I have requested a password reset and have not received a reply.

We understand how frustrating this is! This might be due to one of the following:

• You may have checked out as a guest and never created a full account.

• A different email address may have been used—this is common with PayPal checkouts.

Additionally, with the launch of our new website in February 2024, some user accounts were unfortunately not transferred successfully during the transition. We sincerely apologize for this inconvenience.

🔐 What to Do Next:

Please register a new account on our updated site here:
👉 Create New Account

If you were a vendor and previously tax-exempt, don’t forget to re-submit your Sales Tax Resale Certificate to:
📩 [e-mail]

Once your new account is set up, simply let us know and we’ll verify your info and restore your vendor pricing—which will appear as a discount in your shopping cart.

📦 Looking for Past Orders?

Old order history did not transfer over to the new site, but rest assured—we still have access to all of it! Just contact our Customer Service Team and we’ll be happy to help.

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